Clinic Operations Manager I
Newport, OR
Clinic Operations Manager I
Responsible for daily facility operations, including staff supervision, patient flow, budgeting, and liaison work with patients, providers, hospital departments, and administration. Requires an associate degree or equivalent, 2 years of business process experience, and 1 year of leadership experience.
- JOB SUMMARY/PURPOSE
- Responsible for all aspects of the daily operation of assigned facilities including staff supervision, monitoring patient flow, budgeting and acting as a liaison with patients, providers, hospital departments and administration. Position will be classified as a level I, II, or III Manager based on scope of responsibility, to include number of service lines, communities, clinics, and FTEs.
- DEPARTMENT DESCRIPTION
- The Urgent Care teams at Samaritan Health Services treat conditions that require immediate attention but are not considered to be life-threatening or severe enough to be cared for in the hospital emergency department. As a walk-in health care facility treating acute medical conditions, we bring convenient and affordable health care to residents and visitors of our communities.
- EXPERIENCE/EDUCATION/QUALIFICATIONS
- Associate degree or equivalent experience required.
- Two (2) years business process experience required, preferably in healthcare.
- One (1) year leadership experience required.
- If the incumbent holds a clinical credential (e.g., Certified/Registered Medical Assistant, LPN, RN) and is expected to provide back-office coverage, then Healthcare Provider Level BLS is required within 90 days of hire.
- KNOWLEDGE/SKILLS/ABILITIES
- Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
- Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
- Critical thinking - Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
- Communication and team building - Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.
- PHYSICAL DEMANDS
Rarely
(1 - 10% of the time)
Occasionally
(11 - 33% of the time)
Frequently
(34 - 66% of the time)
Continually
(67 - 100% of the time)
CLIMB - LADDER
LIFT (Floor to Waist: 0"-36") 20-40 Lbs
SQUAT Static (hold >30 sec)
KNEEL (on knees)
STAND
WALK - LEVEL SURFACE
WALK - INCLINE
CLIMB - STAIRS
SQUAT Repetitive
ROTATE TRUNK Standing
PULL (40 - 60 pounds force)
SIT
ROTATE TRUNK Sitting
REACH - Upward
FINGER DEXTERITY
PINCH Fingers
MANUAL DEXTERITY Hands/wrists
LIFT (Floor to Waist: 0"-36") 0-20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Overhead: 54" and above) 0 - 20 Lbs
CARRY 2-handed, 0 - 20 pounds
CARRY 1-handed, 0 - 20 pounds
STAND
BEND FORWARD at waist
REACH - Forward
GRASP Hand/Fist
PUSH (0-20 pounds force)
PUSH (20-40 pounds force)
PUSH (40-60 pounds force)
PUSH (60 or more pounds force)