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Patient Services Coordinator, Family Medicine-Walhalla, FT, Days

Seneca, SC
Shift
Day
Experience
Two years related experience
Education
High school diploma or equivalent
Department
Rural Health

Patient Services Coordinator, Family Medicine-Walhalla, FT, Days

Day-shift administrative support for office operations, including phones, scheduling, mail, payroll documentation, supplies, patient inquiries, and vendor contacts. Requires a high school diploma or equivalent, 2 years related experience, basic computer and data entry skills.

Inspire health. Serve with compassion. Be the difference.

Job Summary
Provides support in daily administrative operations.

Essential Functions
  • All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
  • Provides administrative support for the office, such as answering telephones, coordinating/scheduling meetings and making travel arrangements.
  • Reassigns employees as necessary to cover required workload
  • Resolves routine problems in business office.
  • Oversees sorting and prioritizing of incoming mail
  • Responds to non-clinical patient inquiries. Advises patients and/or guardians regarding accounts, researching specific issues when necessary. Advises management on issues of patient satisfaction.
  • Responsible for payroll documentation and processing
  • Contacts vendors for repair or routine service of equipment. Forwards proposal/quotes to management for approval.
  • Maintains adequate levels of office supplies.
  • Conducts orientation and in-service training for support staff.
  • May maintain petty cash fund. Submits appropriate documents to the physician practice leadership for reimbursement.
  • May assist in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections.
  • Performs other duties as assigned.


Supervisory/Management Responsibilities
  • This is a non-management job that will report to a supervisor, manager, director or executive.


Minimum Qualifications
  • Education - High School diploma or equivalent
  • Experience - Two (2) years related experience

In Lieu Of
  • NA


Required Certifications, Registrations, Licenses
  • NA


Knowledge, Skills and Abilities
  • Basic computer skills
  • Data entry skills
  • Knowledge of office equipment
  • Mathematical skills


Work Shift
Day (United States of America)

Location
Family Medicine - Walhalla

Facility
Family Medicine Walhalla

Department
Rural Health

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
Education
High school diploma or equivalent
Department
Rural Health
Reports To
Supervisor, manager, director or executive

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