Security Officer
Security Officer
Surveillance and protection work in a healthcare facility, including patrols, screening, escorts, incident response, reports, and de-escalation. Requires a high school diploma or equivalent, a valid driver’s license, and Management of Assaultive Behaviors training within 6 months.
Summary
GENERAL SUMMARY:
Responsible for the surveillance of Bryan Medical Center East and West Campuses and the protection of the patients, visitors, staff, and providers. Detects and prevents any suspicious activity, observe and reports incidents, and provides customer service in a friendly and professional manner. Welcomes guests, determines individual needs and responds appropriately. Responsible for arranging for or providing direction/way-finding information or escort/transport to appropriate locations in the facility.
PRINCIPAL JOB FUNCTIONS:
*Commits to the mission, vision, beliefs and consistently demonstrates our core values.
*Commits to safe outcomes for our healthcare team and patients.
*Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
*Observe and remain vigilant for signs of crime, disorder, hazard, and unusual activity*Responds to all calls for a variety of services to include but not limited to: escorts, property pickup, disturbances, and security/medical assist calls.
*Patrol on foot or via a vehicle to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals.
Verbally and physically de-escalating individuals, as needed; direct persons causing a disturbance to exit the property in a calm and respectful manner.
*Inspect all security devices and fire control equipment
*Screen patients, visitors, staff, and providers to expedite their admittance to the facility (to include weapons detection screening and HID Safe Visitation software).
*Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency.
*Prepare logs and investigative reports, as required, by writing, typing, or entering accurate information that can be easily interpreted by fellow officers, supervisors, and leaders.
*Identify, educate, manage, and report security risks impacting service delivery.
*Assists with vehicle jump starts and tire inflation, vehicle wayfinding, and initial accident investigation.
*Assist with helicopter arrival and departure, including preparation of the landing pad and escort of personnel.
EDUCATION AND EXPERIENCE:
High school diploma or equivalent required. Experience working in a healthcare or other related security setting preferred. Valid driver’s license required. Verification and maintenance of responsible driving record per facility standards required. Completion of Management of Assaultive Behaviors training within six (6) months of hire.