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Operations Coordinator

Philadelphia, PA
Experience
Strong attention to detail; data entry experience
Education
Bachelor’s degree or equivalent practical experience
Department
General Administration and Other
Reports To
Director of Sales Operations

Operations Coordinator

Owns order entry, PLCB invoicing, item and account setup, and sales rep/customer support, with Excel/Google Sheets and Oracle/Microsoft BC use. Requires a bachelor’s degree or equivalent experience and strong attention to detail.

About Us:

Banville Wine Merchants of Pennsylvania is a boutique wine and spirits importer and wholesaler that combines decades of market experience, a wide range of supplier partners, and an entrepreneurial perspective to bring an innovative partner for the PLCB, grocery chains, and on-premise licensees to the beverage alcohol landscape in Pennsylvania. We’re a small, close-knit team that is growing fast, and we’re looking for someone organized and detail-driven to help power that growth from the operations side.

The Role:

Reporting to the Director of Sales Operations, the Operations Coordinator will own the day-to-day execution that keeps our sales engine running. The candidate will be an integral part of the whole sales cycle: from sales rep goal management and data support through weekly order workflow, system setup, and frontline support. This is a hands on, high visibility role with real ownership from day one. Ideal candidate should be local to the Philadelphia area.

What You’ll Do:ALL Order Entry & PLCB Invoicing: Process incoming orders and manage them through the full PLCB workflow
• Item & Account Setup: Enter and maintain new products and new accounts across our systems with accuracy and speed
• Rep & Customer Support: Serve as a front-line resource for our sales reps’ day-to-day order questions and issues
• Pricing & Sales Management Support: Help track commissions bimonthly, analyze supplier data pulls, and update sales rep goal metrics

What We’re Looking For:
• A bachelor’s degree or equivalent practical experience
• Strong attention to detail and comfort with repetitive, high-accuracy data entry
• Organized, responsive, and able to juggle multiple priorities in a fast-paced small-team environment
• Proficiency with Excel/Google Sheets
• Comfort learning new software systems (Oracle / Microsoft BC)
• A proactive, ownership-oriented mindset
• Interest in the wine and spirits industry is a plus, but not required

FLSA Status:
Non-Exempt

Job category: General Administration and Other
Department
General Administration and Other
Reports To
Director of Sales Operations
Type
Full-Time

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