Unit Clerk
Unit Clerk
Answers phones, maintains patient charts and unit paperwork, orders supplies, schedules aftercare and transportation, and coordinates referrals and work orders. Requires Word skills, high school diploma or equivalent, BLS, and CPI certification; behavioral health experience preferred.
The Unit Clerk performs a variety of duties under the direction of the Manager, Nursing Supervisor or charge RN to ensure smooth flowing operation of unit. The Unit Clerk serves as a liaison between the unit, staff, auxiliary departments and the public to provide optimum level of care to our patient population.
RESPONSIBILITIES:
- Answer phones professionally and appropriately direct calls to the correct location.
- Prepare and maintain patient chart including filing, labeling, and breaking down discharge charts.
- Maintain departmental paperwork, including admission packets and consents.
- Maintain phone and fax lists, including staff list, provider list, departmental list
- Maintain and keep all forms up to date in Forms Fast
- Complete PSYCKES and health exchange reports as needed
- Coordinate work orders with staff members, track completion and follow up recommendations.
- Order patient care and office supplies for the unit on a weekly basis, and as needed.
- Maintain up to date postings of on-call physicians and other hospital staff to prevent delays in patient care.
- Manage patient phone list, menus, and other forms as needed
- Schedule aftercare appointments and transportation as requested by nursing and counseling staff.
- Fax referrals and discharge documents as requested by nursing and counseling staff.
- Picks of mail daily from mail room
- Perform other duties as assigned.
QUALIFICATIONS / REQUIREMENTS:
Experience: Possess computer skills including Word; preferred experience with behavioral health
Education: High School Graduate or equivalent
Licenses / Certifications: BLS certified
Other: CPI Certification
If applicable, the individual performing this job may reasonably anticipate coming into contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal equipment and devices, and learn the policies concerning infection control.