Office Coordinator

Summary:

The Office Coordinator will support the laboratory team with secretarial and administrative support for services assisting the Pathology staff members.

Responsibilities:

• Performs duties which includes clerical and administrative functions, answering phones, taking memos, accessing and printing reports, faxing reports or requests etc.
• Functions as a liaison between pathology, patients and medical providers.
• Receives and triages messages and issues to the appropriate person in a professional manner.
• Follows up with patients, physicians, clinical departments to ensure optimum delivery of services.
• Maintains documentation for regulatory purposes.
• Monitors proficiency testing processing and completion for the department.
• Facilitates process of requesting additional testing from reference laboratory as per pathologist request.
• Routes cases to reference labs and consulting facilities as requested and follow up on cases sent.
• Scans test results from reference labs and reports form consulting facilities into patient chart.
• Maintains pending reports from outside institution and/or request additional material for continued workup as per pathologist.
• Monitors pending final reports.
• Understands to perform all responsibilities within LIS as needed.
• Ensures adequate inventory of supplies.
• Adheres to hospital and laboratory policy and procedure regarding infection control, safety, hazardous chemicals, disaster, dress code and patient confidentiality.
• Completes additional special projects as assigned by administration.
• Performs other duties as assigned.

Qualifications/Requirements:

Experience: Minimum of 1 year of experience in healthcare environment is required.

Education: High School Diploma or equivalent required, associate’s degree preferred. 

Licenses / Certifications: N/A

Other: N/A

Special Requirements: N/A