Automotive Service Advisor
Automotive Service Advisor
Customer-facing service work handling estimates, repair orders, scheduling, and communication with customers and technicians. Includes health insurance, a retirement plan, paid time off, and employee discounts.
Company Overview
The Taggart Group is a locally owned and operated automotive sales and service business located in Portland, TX. For over 30 years, we’ve built a reputation for doing things the right way—providing quality vehicles, honest service, and taking great care of both our customers and our team.
As a small, tight-knit company, everyone on our team plays an important role in keeping our dealership running smoothly.
The Taggart Group, proudly serving the Coastal Bend since 1993, is built on a commitment to quality automotive service and doing things the right way. We’re growing our team and looking for a customer-focused Automotive Service Advisor to join our service department.
Why Join Us?
As a Service Advisor at The Taggart Group, you’ll play a key role in ensuring customer satisfaction, supporting a skilled team of automotive technicians, and helping drive service department success.
What We Provide You:
- Competitive pay based on experience
- Health insurance
- Retirement plan
- Paid time off
- Employee discounts on services and vehicles
Key Responsibilities:
- Greet customers in a friendly, professional manner and guide them through the service process
- Generate accurate service estimates and repair orders
- Schedule appointments and manage a well-organized service calendar
- Work closely with ASE-certified mechanics to ensure timely, high-quality repairs
- Maintain strong communication with customers regarding their vehicle’s status and service needs
- Resolve customer concerns quickly and professionally
- Build long-term customer relationships and promote trust in our service department
- Help meet service department sales and profitability goals
Preferred Skills & Experience:
- Strong knowledge of automotive repair and maintenance procedures
- Excellent communication, leadership, and organizational skills
- Ability to manage and support a team of technicians and customer service staff
- Friendly, motivated, and eager to learn in a fast-paced environment
- Bilingual (English/Spanish) is a plus