Cash Posting Specialist
North Kansas City, MO
Cash Posting Specialist
Performs cashiering and cash posting duties, reviews ERAs for accuracy, troubleshoots payment issues, processes payer refund requests, and manages accounts receivable activities. Requires a high school diploma and 2+ years in business office, customer service, or financial work.
SUMMARY: Under the direction of the Patient Accounts Director, performs all cashiering and/or cash posting duties in a timely and efficient manner. Ensures posting accuracy through careful review of electronic remittance advices (ERA). Troubleshoots complex payment issues. Processes all payer refund requests after review of third-party payment audits. manages account receivable activities to ensure optimal revenue outcomes and customer experience.
EXPERIENCE:Minimum of 2 years in business office setting, customer service, or financial-related position required; 3-5 years in medical/hospital-related position preferred.
SPECIAL SKILLS:Proficient typing and 10-key; excellent customer service and communication skills required; excellent judgement skills in handling difficult situations; ability to work in fast-paced environment; ability to problem solve issues where analysis and complex decision making is required; decisions and actions have direct impact on hospital financials.
OTHER:Exceptional customer service skills; skilled in Microsoft Excel; ability to work independently; familiarity of electronic remittances preferred; knowledge of lockbox processes preferred.
EDUCATION: Required: High School or Equivalent
EXPERIENCE:Minimum of 2 years in business office setting, customer service, or financial-related position required; 3-5 years in medical/hospital-related position preferred.
SPECIAL SKILLS:Proficient typing and 10-key; excellent customer service and communication skills required; excellent judgement skills in handling difficult situations; ability to work in fast-paced environment; ability to problem solve issues where analysis and complex decision making is required; decisions and actions have direct impact on hospital financials.
OTHER:Exceptional customer service skills; skilled in Microsoft Excel; ability to work independently; familiarity of electronic remittances preferred; knowledge of lockbox processes preferred.
EDUCATION: Required: High School or Equivalent