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Customer Account Specialist

Atlanta, GA
Pay
$25 / hour
Schedule
Monday-Friday
Experience
3+ years in customer service, accounting, finance, logistics, transportation, or related business support
Education
Bachelor's degree or equivalent experience

Customer Account Specialist

Full-time Monday-Friday work maintaining customer accounts, pricing, and data across business systems, with cross-functional coordination. Requires 3+ years in customer service/accounting/logistics support, strong data entry and Microsoft Office skills, and attention to detail.

Job Description

Customer Account SpecialistLocation: Atlanta, GA 30328
Pay: $25.00 per hour
Schedule: Full-Time | Monday-Friday
PRT Staffing is seeking a detail-oriented Customer Account Specialist to support customer account setup, pricing, and data maintenance for a leading supply chain organization. This role is ideal for professionals with experience in customer service, accounting support, logistics, transportation, or warehousing who enjoy working with data, systems, and cross-functional teams.
As a Customer Account Specialist, you'll play a key role in maintaining customer accounts, pricing, and operational data across multiple business systems.
Primary Responsibilities
  • Set up new customer accounts in business systems
  • Maintain customer information and pricing records
  • Process high-volume rate updates and account changes
  • Ensure customer and product information remains accurate and current
  • Verify customer data aligns correctly across operational and financial systems
  • Follow established compliance procedures for customer setup and maintenance
  • Monitor service requests and escalate issues when necessary
  • Identify opportunities to improve processes and increase efficiency
  • Maintain productivity while meeting established service level expectations
Work Cross-Functionally With
  • Accounting
  • Finance
  • Business Development
  • Operations
  • Customer Service Teams
QualificationsRequired
  • 3+ years of experience in customer service, accounting, finance, logistics, transportation, or related business support
  • Strong data entry and computer skills
  • Excellent attention to detail and accuracy
  • Proficiency with Microsoft Office, including:
    • Excel
    • Outlook
    • Word
    • PowerPoint
  • Strong mathematical and analytical skills
  • Excellent written and verbal communication
  • Ability to manage multiple priorities in a fast-paced environment
Preferred
  • Bachelor's Degree or equivalent experience
  • Experience with:
    • Salesforce CRM
    • SAP
    • Transportation Management Systems (TMS)
    • Warehouse Management Systems (WMS)
    • AS400
  • Basic accounting knowledge
  • Experience within food distribution, warehousing, transportation, or supply chain operations
What We're Looking ForThe ideal candidate is:
  • Highly organized and detail-oriented
  • Comfortable working with large amounts of data
  • Able to balance multiple priorities and deadlines
  • Professional and customer-focused
  • A strong communicator who builds positive working relationships
  • Self-motivated and proactive
  • Committed to maintaining confidentiality and accuracy

If you're ready to put your customer account management, data entry, and systems experience to work with a growing organization, apply today!
#PRTC
Experience
3+ years in customer service, accounting, finance, logistics, transportation, or related business support
Education
Bachelor's degree or equivalent experience
Type
Full-Time

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