Lead Practice Assistant

Lead Practice Assistant

Lead Practice Assistant (Healthcare Operations, Team Leadership, Patient Service)

Job Overview

This Lead Practice Assistant role within our client's growing ambulatory cancer center involves coordinating daily operations and supporting a high-performing team of Senior Practice Assistants. The position plays a key role in ensuring smooth clinic operations and delivering exceptional service to patients and care teams.

Why This Role Stands Out

• Develop and enhance your leadership skills within a dynamic healthcare environment.
• Play a pivotal role in delivering exceptional service to patients and care teams.
• Inspire and support colleagues, fostering a collaborative and high-performing team.
• Take ownership of daily operations, troubleshooting issues and ensuring efficiency.

Who This Role Is For

• A proactive individual with strong communication skills, adept at resolving challenges.
• Someone with 5-7 years of office experience, ready to step into a leadership role.
• An adaptable professional who thrives in an environment with changing priorities and deadlines.
• A team player capable of inspiring and supporting colleagues at all levels.
• Proficient in Office Suite applications and familiar with healthcare administrative processes.

What You'll Do

• Oversee the day-to-day operations of an outpatient clinic or practice.
• Assign and prioritize workflow for Senior Practice Assistants and other team members.
• Troubleshoot issues and provide guidance to resolve complex operational problems.
• Train and orient new and existing staff on practice procedures and systems.
• Act as a "Super User" for scheduling, registration, and billing systems.
• Perform complex or specialized functions such as surgical scheduling and schedule changes.
• Provide backup support for clerical staff and practice leadership as needed.
• Assist the Supervisor with the daily activities and coordination of practice staff.

What We're Looking For

• High School Diploma or Equivalent.
• 5-7 years of required office experience.
• Strong understanding of all Office Suite applications.
• Proven strong communication and organizational skills.
• Demonstrated strong leadership abilities.
• Ability to work effectively with staff of all levels.
• Excellent time management skills.
• Knowledge of Generally Accepted Accounting Principles (GAAP).
• Ability to adapt to multiple and rapidly changing priorities and deadlines.