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ASSISTANT MANAGER - Chelmsford, MA

Chelmsford, MA
Physical Requirements
Lift at least 30 lbs; stand 6+ hours
Language
Fluent in English
Type
Full-Time

ASSISTANT MANAGER - Chelmsford, MA

Supports restaurant operations, team leadership, guest service, inventory, scheduling, and cost control in a quick-service restaurant. Requires basic computer skills, money handling, lifting 30 lbs, standing 6+ hours, U.S. work authorization, and English fluency.

Title

Assistant Restaurant Manager (Team Leadership, Operations, Guest Service, QSR)

Job Overview

As an, you will play a crucial role in supporting the Restaurant Manager to foster a high-performing team. This organization operates a network of quick-service restaurants, and you will help deliver exceptional guest experiences, drive profitable sales, and ensure operational excellence.

Why This Role Stands Out

  • Lead and develop a dedicated team, fostering a culture of excellent guest experiences.
  • Drive operational efficiency and profitability through effective cost control and sales initiatives.
  • Contribute directly to the success of the restaurant by implementing brand standards and action plans.
  • Gain comprehensive experience across all facets of quick-service restaurant management.

Who This Role Is For

  • An aspiring leader with a passion for developing and motivating restaurant teams.
  • A customer-focused individual committed to creating exceptional guest experiences.
  • Someone with a strong sense of accountability and the ability to enforce operational standards.
  • A detail-oriented professional capable of managing various aspects of restaurant operations.

What You'll Do

  • Assist in recruiting, hiring, onboarding, and developing restaurant employees.
  • Communicate job expectations and ensure all required training is completed.
  • Hold team members accountable for performance and address concerns promptly.
  • Cultivate a guest-first culture and ensure brand standards are consistently executed.
  • Maintain a safe, secure, and healthy environment by enforcing safety and sanitation guidelines.
  • Help prepare action plans to improve production, quality, and guest service standards.
  • Manage weekly inventory processes, analyze results, and control costs to maximize profitability.
  • Develop effective crew schedules and monitor labor performance daily.

What We're Looking For

  • Proficiency in basic computer skills.
  • Ability to accurately count money and make change.
  • Capable of lifting a minimum of 30 lbs.
  • Ability to stand for 6+ hours at a time.
  • Authorization to work in the U.S.
  • Fluent in English.
Type
Full-Time

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