ADMITTING REGISTRAR II
Chicago, IL
ADMITTING REGISTRAR II
Handles patient admission and registration, including calls, interviews, bed assignments, insurance and consent forms, and related records. Requires a high school diploma, 1-2 years of related experience, and medical terminology.
Summary
GENERAL SUMMARY:
To collect, prepare, and process, in accordance with Hospital policies and procedures, all information necessary for Patient Admission/Registration.
ESSENTIAL FUNCTIONS AND DUTIES:
- Answers, incoming telephone calls in a prompt (within 3 rings), courteous, and professional manner; and handles al inquires or transfers calls to appropriate area.
- Receives, records, and files Patient Reservation requests from Physicians as designated by Hospital policy.
- Assigns beds to new and transferred patients.
- Greet and register all patients entering the Hospital for Admitting/Registration services.
- Renders courteous service to patients, physicians, visitors, patient's family, and Hospital personnel.
- Conducts admission interviews. Schedules and telephone patients with assigned admission time.
- Obtains all necessary demographic and financial information from patients in Admitting, ED, Outpatient, Labor and Deliver, and other Patient locations.
- Copies insurance cards and picture ID's.
- Obtains appropriate signatures on consents for treatment, payment guarantees, insurance forms, and release of information forms.
- Attaches the Patient's identification bracelet.
- Works very closely with Staff on the Nursing Unit when assigning beds.
- When patients are in distress, does not wait for Central Transport but accompanies patient to ED or room, immediately.
- Obtains wheelchairs for patients when necessary, and is familiar with safety rules when seating patients in wheelchairs (lock wheels).
- Types death certificates and stillborn certificates and contacts the appropriate Physician for completion of the Certificate. Contacts funeral home when certificate is completed.
- Complies with the Board of Health rules pertaining to length of time (36 hours) body may remain in Hospital morgue. Responsible for calling Board of Health for extensions.
- Demonstrates knowledge of insurance and payment procedures.
- Demonstrates knowledge of computer operations related to Admission/Registration activities.
- Demonstrates commitment to excellent customer service.
MINIMUM EDUCATION:
High school diploma or general education degree.
MINIMUM WORK EXPERIENCE:
- One to two years of previous work related experience.
- Medical terminology.