Full-Time Cannabis Consultant (Budtender)

Position Summary

The Cannabis Consultant is responsible for creating an exceptional customer experience by providing education, guidance, and personalized product recommendations in a compliant and welcoming retail environment. This role serves as a trusted resource for customers by helping them navigate cannabis products, consumption methods, effects, and wellness goals while ensuring all transactions follow state regulations and company policies.

Cannabis Consultants are expected to build authentic relationships with customers, drive sales through meaningful product education, and contribute to a positive team culture. This position plays a key role in supporting daily retail operations, maintaining accurate inventory practices, and delivering a consistent brand experience that reflects the company’s values and service standards.

Essential Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Welcoming each guest personally using enthusiastic words, tone, and body language.
• Answering, assisting, and directing all incoming telephone calls to appropriate parties in a professional and courteous manner.
• Accurately entering, processing, and storing guest identification and other documentation to maintain organized records of guest interactions, verifying proper paperwork, documentation, and ID for guests..
• Operating computers systems to check-in guests and perform other work-related duties.
• Notifying other staff of guest arrival and managing flow of guests into sales room to ensure a timely, positive experience.
• Performing related clerical work and projects such as typing, filing, and sorting mail distribution.
• Working as a team to maintain an effective atmosphere and efficient service.
• Cleaning, stocking, and organizing dispensary; working with others to keep all areas cleaned and stocked in accordance with the Company’s standards at all times.
• Inputting orders in a timely and accurate manner, collecting money from guests for products purchased, making appropriate change, and maintaining a balanced cash drawer.
• Maintaining up to date knowledge of industry trends and products offered.
• Breaking down bulk flower into sellable quantities.
• Updating menus and signage with informative and visually appealing information.
• Will assist in weekly/daily audits, as well as monthly comprehensive inventories, to ensure that all marijuana products are tagged and tracked properly in METRC.
• Performing all other duties as assigned.
  

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Age Requirement: Must be 21 years or older (State Requirement).
• Must pass a background check.
• High school diploma or equivalent.
• Ability to work in a highly regulated environment with strict compliance standards.
• Strong communication and interpersonal skills.
• Excellent time management and organizational skills.
• Maintain flexible availability aligned with retail business needs, including evenings, weekends, and holidays.
• Knowledge of cannabis required.
• Works well in team environment.
• Strong attention to detail.
• Excellent time management skills.
• Ability to work in a highly regulated environment.

x1 open position