Automotive Sales & Customer Experience Specialist

Company Overview

The Taggart Group is a locally owned and operated automotive sales and service business located in Portland, TX. For over 30 years, we’ve built a reputation for doing things the right way—providing quality vehicles, honest service, and taking great care of both our customers and our team.

As a small, tight-knit company, everyone on our team plays an important role in keeping our dealership running smoothly.

Position Overview

We are looking for a high-energy, motivated Sales & Customer Experience Specialist who enjoys working with people and isn’t afraid to jump in wherever needed. This role combines sales, customer service, and hands-on operational responsibilities.

You will help sell vehicles, follow up with leads, assist customers, and support daily dealership operations including preparing vehicles for sale, managing online listings, and ensuring inventory is properly organized and documented.

This is an ideal role for someone who is a go-getter with personality, enjoys interacting with customers, and is comfortable handling both sales and administrative tasks.

What We Offer You

• Base Salary + Commission + Performance Bonuses

• Full-time position (40 hours per week)

• Health Insurance

• 401(k)

• Paid Time Off

Key Responsibilities

Sales & Customer Engagement

• Follow up with inbound leads using our CRM through phone calls, text messages, and email

• Engage potential customers, answer questions, and schedule appointments

• Assist customers on the lot and help guide them through the vehicle buying process

• Support the sales team in closing deals and providing excellent customer service

Inventory & Vehicle Management

• Take photos of vehicles and upload them to our website and online listings

• Enter and maintain accurate vehicle information in our computer system

• Ensure inspection stickers and required documentation are present on all vehicles

• Help maintain organized vehicle listings and inventory records

Lot & Operations Support

• Move vehicles between locations and around the lot as needed

• Help prepare vehicles so they are ready for sale and customer viewing

• Maintain an organized and professional dealership appearance

Administrative Support

• Use the CRM system to track customer interactions

• Assist with general office duties such as greeting customers and answering phones

• Help maintain accurate records and dealership organization

Qualifications

• Strong communication and interpersonal skills

• Friendly, energetic personality with a sales-driven mindset

• Comfortable working in a fast-paced, hands-on environment

• Strong organizational and computer skills

• Ability to multitask and stay detail-oriented

• Experience with CRM systems is a plus

• Experience in sales, automotive, or customer service is beneficial but not required

• Bilingual in English and Spanish is a plus

• Valid driver’s license required