Receptionist

TerrAscend Grand Rapids, MI Fulltime

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Summary

Greet and check in customers, answer calls, complete visitor paperwork, and coordinate with the sales floor. Requires customer service experience with phone etiquette, excellent communication skills, and age 21+.

Highlights

Experience
Customer service experience, including phone etiquette
Age Requirement
21 years of age or older

Job description

The main duty of a Receptionist is to greet and check in customers. The Receptionist is the first person that customers encounter so they set the tone for the store experience. This position concentrates on customer service and a friendly demeanor.

What you'll do...

  • Greet customers, caregivers or visitors in a welcoming and timely manner
  • Check in customers with valid ID cards
  • Accurately complete visitor paperwork
  • Answer incoming phone calls, providing general information regarding visiting the store, purchasing product, and location/store hours.
  • Communicate with the sales floor team to maintain a flow between the lobby and sales floor

What we're looking for...

  • Customer service experience including phone etiquette
  • Friendly demeanor under pressure
  • Excellent communication skills
  • 21 years of age or older

House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Cannabis Regulatory Agency.

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