Customer Service Representative

Tailored Management Youngstown, OH Fulltime

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Summary

100% onsite, Monday-Friday 9am-5:30pm, for 2 months with conversion pending attendance, performance, and business need. Requires a high school diploma or 4+ years of customer service experience, plus computer, communication, time management, problem-solving, and active listening skills.

Highlights

Benefits
Health, dental, vision insurance
Work Arrangement
On-Site
Schedule
Monday - Friday, 9am - 5:30pm
Experience
4+ years customer service experience
Education
High school diploma
Start Date
10/15/2026
Type
Full-Time

Job description

Title: Customer Service Representative
Location:  3710 Belmont Ave, Youngstown, OH 44515 (100% Onsite)
Compensation: $21hr | Weekly Pay + Optional Benefits
Benefits: Paid weekly, health, dental + vision insurance available!
Schedule:  9am – 5:30pm (Mon – Fri)
Contract Length: 2 months|  conversion pending attendance, performance, and business need
Start date: 10/15/2026


Job Description:
Classic Optical’s CS Rep acts as the frontline link to assist providers in optical offices. They are responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction. In addition, entering in vision prescription orders and investigating existing ones is part of their duty.

Specific Skills Needed:
Top 3-5 mandatory and/or minimum requirements:
  • Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening.
Top 3-5 desirable attributes/qualifications
  •  Empathy to understand provider frustration, problem-solving, and active listening. Experience with Microsoft Office products a plus.
Required levels/ Years of Experience education 
Highschool diploma/4+ years of customer service experience.


 

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