Inside Technical Sales
Summary
Answers customer inquiries by email and phone, enters orders, resolves discrepancies, and generates sales quotations. High school diploma or equivalent required; bachelor’s degree preferred, with Microsoft Office experience and strong communication, problem-solving, and time-management skills.
Highlights
- Experience
- Experience with Microsoft Office, primarily Word and Excel
- Education
- High school diploma or equivalent required; bachelor's preferred
- Reports To
- Product Brand Manager
Job description
Essential Duties and Responsibilities
Above is a list of the most important responsibilities and functions, which are essential to the position. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors.
Qualifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
- Answer customer inquiries via email and phone in a friendly, professional, and courteous manner.
- Enter customer orders, answer technical questions, resolve discrepancies & generates sales quotations
- Perform all assigned tasks in a safe, efficient, timely, accurate and highly productive manner according to Company policy.
- Maintain good attendance. Attend scheduled work hours on a regular and timely basis.
- Comply with all Company policies and procedures.
- Other duties may be assigned by the company
Above is a list of the most important responsibilities and functions, which are essential to the position. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors.
Qualifications
- Education: High school diploma or equivalent required. Bachelor’s degree preferred
- Knowledge, Skills, & Abilities:
- Superior & Professional Communication Skills, written & verbal
- Enjoys helping people & Puts the customer first
- Strong work ethic
- Problem solving skills
- Technical Knowledge of trailer parts preferred
- Able to Multi-task
- Strong time management and organizational skills
- Demonstrates a continuous improvement mindset
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Works under immediate supervision of the Product Brand Manager.
- Experience with Microsoft Office software primarily word & excel
- Core Competencies:
- Team Player
- Winning Attitude
- Customer Appreciation: desire to wow the customer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.