Human Resources Representative I
Summary
Performs administrative support for HR departments, including employee relations, benefits, talent acquisition, and learning and development. Requires a high school diploma or equivalent, 1 year in a professional office/customer service role, and Microsoft Office experience.
Highlights
- Experience
- 1 year professional office/customer service experience; HR preferred
- Education
- High school diploma or equivalent required; associate's degree preferred
- Certifications
- Human resources certification preferred
- Physical Requirements
- Lift and carry 0-20 lbs; standing, walking, sitting, bending, kneeling, reaching, pushing and pulling
- Department
- HR Operations
Job description
- JOB SUMMARY/PURPOSE
- Performs a wide variety of administrative support functions for departments under the HR organization including Employee Relations, Employee Health, Compensation & Benefits, Talent Acquisition and Learning and Development.
- DEPARTMENT DESCRIPTION
- The HR Operations team specializes in policy interpretation, record maintenance, protected leave and disability management, as well as general employee support. This department collaborates closely with all teams under the HR organization to bring HR initiatives to life and to ensure consistent and effective practices. The goal of this team is to support SHS Human Resources while delivering exceptional service to employees, leaders, volunteers, candidates, and visitors.
- EXPERIENCE/EDUCATION/QUALIFICATIONS
- High school diploma or equivalent required. Associate's degree and/or certification in Human resources preferred.
- One (1) year experience in a professional office environment with a focus on customer service required. Experience in Human Resources preferred.
- Experience and/or training in Microsoft Office applications required.
- KNOWLEDGE/SKILLS/ABILITIES
- Human Resources - Possess knowledge and ability to interpret and apply human resources policies, procedures, practices, programs, Federal/State employment laws, labor contracts, and employment agreements.
- Confidentiality - Ensures confidentiality of employee and protected health information. Ability to use discretion when processing and handling sensitive human resources issues.
- Communication - Effective written and verbal communication skills to perform group presentations, tactfully discuss issues, and listen to and understand complex information/situations. Ability to work with all levels within the organization, facilitate communication, and effectively document related activities.
- Computer Literacy - Proficiency in computer applications, including Microsoft Office and data management tools.
- Problem Solving - Ability to identify complex problems, analyze related information, employ creativity and alternative thinking to develop and evaluate options, build consensus and implement effective solutions. Skilled in information gathering and critical thinking.
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
- PHYSICAL DEMANDS
Rarely
(1 - 10% of the time)
Occasionally
(11 - 33% of the time)
Frequently
(34 - 66% of the time)
Continually
(67 - 100% of the time)
CLIMB - STAIRS
LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
BEND FORWARD at waist
KNEEL (on knees)
STAND
WALK - LEVEL SURFACE
CARRY 2-handed, 0 - 20 pounds
ROTATE TRUNK Standing
REACH - Upward
PUSH (0 - 20 pounds force)
PULL (0 - 20 pounds force)
SIT
ROTATE TRUNK Sitting
REACH - Forward
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
None specified