Clinic Operations Manager I

Samaritan Health Services Albany, OR Fulltime

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Summary

Responsible for daily facility operations, including staff supervision, patient flow, budgeting, and liaison work. Requires an associate degree or equivalent experience, 2 years of business process experience, and 1 year of leadership experience; BLS may be required within 90 days.

Highlights

Experience
2 years business process; 1 year leadership
Education
Associate degree or equivalent experience required
Certifications
Healthcare Provider Level BLS within 90 days if applicable
Physical Requirements
Lift up to 40 lbs; stand, walk, climb, squat, kneel, push and pull
Department
Women's Health

Job description

  • JOB SUMMARY/PURPOSE
    • Responsible for all aspects of the daily operation of assigned facilities including staff supervision, monitoring patient flow, budgeting and acting as a liaison with patients, providers, hospital departments and administration. Position will be classified as a level I, II, or III Manager based on scope of responsibility, to include number of service lines, communities, clinics, and FTEs.
  • DEPARTMENT DESCRIPTION
    • The Women's Health teams at Samaritan Health Services offer a full range of OB/GYN care including well-woman exams, contraception management, obstetric care, breast milk bank, infertility treatment, menopause and hormones, continence therapy, pelvic prolapse therapy and repair, treatment for uterine disorders, treatment for menstrual disorders, treatment for gynecologic cancers and gynecologic/urologic surgery.
  • EXPERIENCE/EDUCATION/QUALIFICATIONS
    • Associate degree or equivalent experience required.
    • Two (2) years business process experience required, preferably in healthcare.
    • One (1) year leadership experience required.
    • If the incumbent holds a clinical credential (e.g., Certified/Registered Medical Assistant, LPN, RN) and is expected to provide back-office coverage, then Healthcare Provider Level BLS is required within 90 days of hire.
  • KNOWLEDGE/SKILLS/ABILITIES
    • Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
    • Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
    • Critical thinking - Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
    • Communication and team building - Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.
  • PHYSICAL DEMANDS

    • Rarely
      (1 - 10% of the time)

      Occasionally
      (11 - 33% of the time)

      Frequently
      (34 - 66% of the time)

      Continually
      (67 - 100% of the time)

      CLIMB - LADDER

      LIFT (Floor to Waist: 0"-36") 20-40 Lbs

      SQUAT Static (hold >30 sec)

      KNEEL (on knees)

      STAND

      WALK - LEVEL SURFACE

      WALK - INCLINE

      CLIMB - STAIRS

      SQUAT Repetitive

      ROTATE TRUNK Standing

      PULL (40 - 60 pounds force)

      SIT

      ROTATE TRUNK Sitting

      REACH - Upward

      FINGER DEXTERITY

      PINCH Fingers

      MANUAL DEXTERITY Hands/wrists

      LIFT (Floor to Waist: 0"-36") 0-20 Lbs

      LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

      LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

      LIFT (Overhead: 54" and above) 0 - 20 Lbs

      CARRY 2-handed, 0 - 20 pounds

      CARRY 1-handed, 0 - 20 pounds

      STAND

      BEND FORWARD at waist

      REACH - Forward

      GRASP Hand/Fist

      PUSH (0-20 pounds force)

      PUSH (20-40 pounds force)

      PUSH (40-60 pounds force)

      PUSH (60 or more pounds force)

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