Clinic Med Office Specialist
Summary
Performs receptionist and clerical support, greets patients, and may handle prior authorizations and billing codes. Requires a high school diploma, 1 year of similar experience, ICD-10/CPT, medical/insurance terminology, and computer applications.
Highlights
- Experience
- 1 year similar experience; ICD-10/CPT, medical terminology, computer applications
- Education
- High school diploma or equivalent required
- Physical Requirements
- Lift 20-40 lbs; carry 0-20 lbs; push/pull 0-20 lbs; stand, sit, walk, climb stairs, kneel, reach, bend, rotate, grasp
- Department
- SHS Orthopedic Teams
Job description
- JOB SUMMARY/PURPOSE
- Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients, and visitors in a professional manner. May be responsible for obtaining prior authorization for office referrals and applying knowledge of current clinical diagnosis and billing codes.
- DEPARTMENT DESCRIPTION
- SHS Orthopedic Teams offer generalized and specialized orthopedic surgery services including joint replacement, carpal tunnel surgery, ACL reconstruction, arthroscopic knee and shoulder surgery, joint injections, sports medicine and fracture care.
- EXPERIENCE/EDUCATION/QUALIFICATIONS
- High school diploma or equivalent required.
- One (1) year experience and/or training in a position of similar responsibility and complexity required.
- Experience and/or training in ICD-10 and CPT coding required.
- Experience and/or training with medical/insurance terminology required.
- Experience and/or training in computer applications required.
- KNOWLEDGE/SKILLS/ABILITIES
- Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
- Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
- Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
- Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
- Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
- PHYSICAL DEMANDS
Rarely
(1 - 10% of the time)
Occasionally
(11 - 33% of the time)
Frequently
(34 - 66% of the time)
Continually
(67 - 100% of the time)
WALK - INCLINE
LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
SQUAT Repetitive
SQUAT Static (hold >30 sec)
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
STAND
CLIMB - STAIRS
KNEEL (on knees)
REACH - Upward
SIT
WALK - LEVEL SURFACE
BEND FORWARD at waist
ROTATE TRUNK Sitting
ROTATE TRUNK Standing
REACH - Forward
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist