Receptionist (Starbuds)
Summary
Part-time front-desk work at a cannabis retail store, greeting customers, checking IDs, scanning into POS, answering phones, and keeping the lobby clean. Requires age 21+, an active Colorado MED badge, and ability to lift 25 lbs; nights, weekends, and holidays expected.
Highlights
- Benefits
- Medical, dental, vision, 401(k) match, paid time off
- Schedule
- Varies by business needs; nights, weekends, holidays
- Shift
- Nights
- Experience
- Entry level; retail or customer service preferred
- Education
- High school diploma or equivalent preferred
- Tips / Commission
- Variable tips
- License Required
- Active Colorado MED badge
- Physical Requirements
- Lift 25 lbs. or more multiple times daily
- Employee Discount
- Employee discounts
- Type
- Full-Time
- Age Requirement
- Must be at least 21
Job description
Who we are:
Vireo Health of Rocky Mountainis a vertically integrated cannabis company focused on retail excellence, cultivation quality, and strategic brand partnerships across our markets. We are an organization committed to delivering an exceptional customer experience while driving disciplined, sustainable growth.
Guided by our HEART values — Hard Work (Hustle), Excellence, Attitude, Respect, and Teamwork — we operate with accountability, collaboration, and a shared commitment to performance. As we continue to scale, we are building a high-performing team ready to execute and lead in a competitive environment.
What we offer:
What the role is about:
The receptionististhe first impression of the storetoourconsumers. The receptionist is primarily responsible for: greeting customers in a friendly manner, compliantly checking IDs in accordance with MED laws and regulations, scanning customers into the POS system, organizing customer queues, signing in visitors to the guest log, communicating product assortment to consumers, upholding Schwazze SOPs, and maintaining cleanliness of the lobby and front of the store area. In addition, the receptionistis responsible foralwaysmaintaininga clean and professional appearance. The receptionist answers phone calls in a professional and courteous manner and directs calls toappropriate membersof the retail team if needed.
What impact you’ll make:
What you’ve accomplished:
Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture.
At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives.
Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together.
✅ A Growing Industry:Work at the leading tech company in the cannabis industry and help shape the future
✅ Passionate Culture:Join a team that truly cares about the plant, the people, and the purpose behind what we do
✅Employee Perks:Enjoy competitive pay and benefits, paid time off and employee discounts
✅ Making an Impact:We’re committed to education, sustainability, and giving back to the communities we serve.
EEO Statement
Vireo Health, Inc. isan equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.www.vireohealth.com
Entry Level
Vireo Health of Rocky Mountainis a vertically integrated cannabis company focused on retail excellence, cultivation quality, and strategic brand partnerships across our markets. We are an organization committed to delivering an exceptional customer experience while driving disciplined, sustainable growth.
Guided by our HEART values — Hard Work (Hustle), Excellence, Attitude, Respect, and Teamwork — we operate with accountability, collaboration, and a shared commitment to performance. As we continue to scale, we are building a high-performing team ready to execute and lead in a competitive environment.
What we offer:
- Compensation: $20.00per hour
- Part time hours at ourStarbudslocation in Aurora, Colorado
- Benefits Offered: Medical, Dental, Vision, STD, LTD, HSA, FSA, Dependent Care, Voluntary Life, EAP, 401(k) Match
What the role is about:
The receptionististhe first impression of the storetoourconsumers. The receptionist is primarily responsible for: greeting customers in a friendly manner, compliantly checking IDs in accordance with MED laws and regulations, scanning customers into the POS system, organizing customer queues, signing in visitors to the guest log, communicating product assortment to consumers, upholding Schwazze SOPs, and maintaining cleanliness of the lobby and front of the store area. In addition, the receptionistis responsible foralwaysmaintaininga clean and professional appearance. The receptionist answers phone calls in a professional and courteous manner and directs calls toappropriate membersof the retail team if needed.
What impact you’ll make:
Checking IDs:
- Maintains familiarity with IDs from all over the country and can recognize fraudulent ID cards
- ScansIDs into the POS system andconfirmsthat the information on the ID matches the information on the scanner
- Upholds MED laws and regulations surrounding what constitutes a valid form of ID
- Upholds company SOPs on ID checking
- Refuses entry to customers that do not have a valid form of ID, or who are underage
Organizing Customer Queues:
- Paysclose attention to the arrival of customers to ensure that customers are seen in the order that they arrive
- Directs online ordering customers to the online ordering check out to avoid long wait-times
- Organize queues in the safest and most efficient way possible to avoid overcrowding or parking lot disruptions
Answering Phone Calls:
- Takesorders over the phone andcommunicatesorders with the retail team
- Answers customer questions quickly and courteously
- Directs customer calls toappropriate teammembers if needed
- Directsvendorcalls tothe retail management team as directed
Checking in Visitors:
- Utilizes the Visitor Log to compliantly check in visitors to limited access areas such as vendors or inspectors
- Verifies with management before admitting visitors into the building
- Provides visitors with company visitor badges
Customer Service:
- Maintains company-wide customer service standards and works to provide top-notch customer service with every interaction.
- Answers phone calls in a friendly and professional manner.
- Answersemails in a friendly and professional manner.
- Acts as the face of the company and creates long-lasting customer relationships.
- Ensures that all customers are aware of our Loyalty program. Ability to signupcustomers quickly and accurately while explaining the features and benefits of Higher Rewards.
What you’ve accomplished:
- High school diploma or equivalent preferred
- Must be at least 21 years of age
- Ability to obtain andmaintainan active Colo MED badge in the state of Colorado
- Previousexperience in a retail or customer service role is preferred
- Knowledge of cannabis and its products is a plus
- Strong communicationand interpersonal skills
- Ability to work in a fast-paced environment
- Reliable, punctual, andpossessesa strong work ethic
- Ability to lift 25 lbs. or more multiple times per day
- The schedule will vary depending on the needs of the business.
- Nights, Weekends, and Holidays are to be expected
Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture.
At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives.
Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together.
✅ A Growing Industry:Work at the leading tech company in the cannabis industry and help shape the future
✅ Passionate Culture:Join a team that truly cares about the plant, the people, and the purpose behind what we do
✅Employee Perks:Enjoy competitive pay and benefits, paid time off and employee discounts
✅ Making an Impact:We’re committed to education, sustainability, and giving back to the communities we serve.
EEO Statement
Vireo Health, Inc. isan equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.www.vireohealth.com
Entry Level
Salary
$20 USD per hour