Mitigation Manager - Disaster Restoration, Operations Management

Mitigation Manager

Job Title: Mitigation Manager
Location: Wilmington, DE
Salary: $80K-$90K + Bonus
Benefits: Health Insurance + IRA
Requirements: Mitigation Operations & Team Leadership, Mitigation Technical Knowledge

Overview
We are an established disaster restoration company serving the Wilmington community. We restore homes and businesses after storms and unexpected water, fire or mold issues. We are currently in search of a Mitigation Manager to lead operations, oversee project delivery, coordinate crews, and maintains strong relationships with customers and insurance partners. The Mitigation Manager will drive operational excellence through project management, quality control, and staff development.

Key Responsibilities

• Lead and manage mitigation operations for water, storm, fire and mold restoration projects, ensuring timely and effective response and recovery.
• Supervise, mentor, and schedule mitigation technicians and project staff; hire, train, and develop teams to meet operational goals.
• Oversee Mitigation Project Management activities: assess job scope, set priorities, assign tasks, and ensure completion to company standards.
• Manage Mitigation Operations Management duties including resource allocation, equipment readiness, and logistics for rapid deployment.
• Implement and enforce safety protocols, regulatory requirements, and industry best practices on all job sites.
• Monitor project budgets, track job profitability, control costs, and report operational metrics to leadership.

Qualifications

• Prior experience having operational oversight of a mitigation department.
• Strong staff leadership skills with experience supervising and developing mitigation teams.
• Strong technical mitigation experience with the ability to lead crews.
• Proficiency with Xactimate.
• Excellent communication and customer service skills; ability to work with homeowners, commercial clients, and insurance adjusters.
• Strong organizational skills, attention to detail, and the ability to provide oversight of multiple concurrent projects in a fast-paced environment.
• IICRC Certification (e.g., WRT, ASD) strongly preferred but not required.

Benefits

• Base Salary ($80K-$90K)
• Bonus
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Simple IRA

- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 06/26/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

Salary

$80000 - $90000 USD per year