Field Service Engineer
Summary
Installs, commissions, maintains, troubleshoots, and optimizes automated assembly and test systems at customer sites, with 60-80% domestic and international travel. Requires a related degree, at least one programming language, and U.S. work authorization without sponsorship.
Highlights
- Benefits
- Medical, dental, life insurance, 401(k), paid time off
- Experience
- Technical service, manufacturing, automation, or engineering experience preferred; programming language experience
- Education
- Degree in engineering, optics, physics, or related field
- Travel Required
- 60-80% domestic and international travel
- Language
- Strong written and verbal English skills
- Training Provided
- Structured onboarding and ongoing development opportunities
- Type
- Full-Time
Job description
Field Service Engineer
Position Summary
The Field Service Engineer is responsible for the installation, commissioning, maintenance, troubleshooting, and optimization of advanced automated assembly and test systems at customer sites. This role requires strong technical expertise, a customer-focused mindset, and extensive travel throughout North America and occasionally internationally.
Key Responsibilities
- Install, qualify, commission, and perform Site Acceptance Testing (SAT) of equipment at customer facilities.
- Troubleshoot mechanical, electrical, optical, pneumatic, software, and process-related issues.
- Perform preventive maintenance, corrective maintenance, and emergency service support.
- Train customers on equipment operation, software, maintenance procedures, and best practices.
- Document service activities, root cause analyses, and corrective actions.
- Collaborate with engineering, software, applications, and manufacturing teams to resolve technical challenges.
- Support machine upgrades, retrofits, and continuous improvement initiatives.
- Identify spare parts requirements and opportunities for service or system enhancements.
- Participate in customer and project meetings as needed.
- Travel throughout the United States, Canada, and occasionally internationally (60-80%).
Qualifications
- Degree in Electrical Engineering, Mechanical Engineering, Optics, Physics, Engineering Technology, or a related field.
- Experience in a technical service, manufacturing, automation, or similar engineering environment preferred.
- Experience with at least one programming language.
- Strong troubleshooting, communication, and customer relationship skills.
- Self-motivated, hands-on, and able to work independently and as part of a team.
- Strong written and verbal English skills.
- Ability and willingness to travel extensively.
What We Offer
- Flexible work arrangements
- Medical, dental, and life insurance
- 401(k) retirement savings plan
- Generous paid time off
- Structured onboarding and ongoing development opportunities
- Exposure to innovative automation technologies and global customers
- Opportunities for growth across automation, applications, and project coordination
Travel Requirement: 60-80% domestic and international travel.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter . Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Salary
$90000 - $140000 USD per year