Office Administrator, Trilogy - $100,000/year USD

Crossover Austin, TX $100,000/year USD Fulltime

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Summary

In-person daily work focused on office systems, vendors, infrastructure, and internal events. Requires experience in physical operations or logistics, strong spreadsheet and digital tool skills

Highlights

Type
Full-Time

Job description

You've quietly held companies together without ever needing the spotlight. Now you'll run the show that makes everything else possible.

At Trilogy, we build AI-first technology at warp speed — and our Austin HQ needs to run like a launchpad. You'll lead the physical operations that keep our team humming: managing vendors, solving infrastructure issues before anyone notices, running flawless events, and anticipating what we'll need before we do. You won't just keep the trains on time — you'll rewire the track to move faster.

This role isn't for paper-pushers or people waiting for instructions. It's for the operations powerhouse who gets energy from chaos, takes pride in bringing order, and thrives in a high-stakes environment where expectations are high and tolerance for dysfunction is zero. If you're the person who always has a Plan B (and C), and you love being the invisible force that keeps everything running — this is your stage.


What you will be doing

  • Own all office systems and infrastructure to eliminate downtime and bottlenecks
  • Lead planning and flawless execution of internal summits, team offsites, and industry events like SXSW
  • Manage vendor relationships with speed and authority — from janitorial to IT to catering
  • Build simple but powerful systems (trackers, dashboards, workflows) to maintain visibility, control, and performance
  • Act as the go-to problem solver for executives and teams — resolving requests before they become problems


What you will NOT be doing

  • Acting as a receptionist or office assistant — this is high-leverage, strategic operations work
  • Waiting around for tasks — you're expected to see what's needed and make it happen
  • Operating in a slow, bureaucratic environment — Trilogy moves fast, and so will you
  • Managing via sticky notes, memory, or chaos — you'll systematize everything


Key Responsibilities

Drive Trilogy's ability to scale at speed by eliminating operational friction and delivering world-class workplace execution.


Candidate Requirements

  • Located in or willing to relocate to Austin, TX and work in-person daily
  • Experience managing physical operations, logistics, or high-stakes environments — this might come from events, hospitality, healthcare, education, retail, or construction
  • Proven ability to remain calm, focused, and highly effective under pressure
  • Confident communicator with strong executive presence — can hold your own in any room
  • Fluent in using spreadsheets and digital tools to track vendors, budgets, timelines, and ops workflows
  • Systems thinker who builds structures instead of relying on memory or improvisation
  • Proactive by nature with a reputation for being five steps ahead
  • Authorized to work in the US without visa sponsorship


This position is also known as:

  • Operations Coordinator
  • Events and Operations Manager
  • Office Operations Manager
  • Head of Workplace & Events
  • Events & Workplace Experience Lead
  • Operations Manager
  • Internal Events & Ops Manager
  • Operations Lead
  • Office Manager
  • Executive Assistant

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