Field Service Technician- Remote
Summary
Installs, repairs, and maintains products on-site, including testing electrical components and performing preventative maintenance; may be on-call for emergency repairs and travel overnight occasionally. Requires a high school diploma, 2-4 years' experience, a valid driver's license, clean insurable driving record, drug screen, DOT physical, and background check.
Highlights
- Experience
- 2-4 years relevant experience; customer service history
- Education
- High school graduate; some college preferred
- License Required
- Valid state driver's license
- Travel Required
- Occasional out-of-town overnight travel
- Physical Requirements
- Must pass DOT physical
- Drug Test
- Drug screen required
- Background Check
- Required
Job description
Description
ESSENTIAL DUTIES & RESPONSIBILITIES
MINIMUM QUALIFICATIONS
ESSENTIAL DUTIES & RESPONSIBILITIES
- Installs and repairs Cavco products, and performs on-site post-installation repair, calibration, and maintenance as scheduled or required, applying knowledge of electronics, electrical circuits, and appliances.
- Checks work orders and related manuals, blueprints, and schematic diagrams to determine tasks to be performed and tools, equipment, and parts needed for installation of repair assignment.
- Discusses assignment with customer's representative and inspects installation site to verify that electrical supply wires, conduit, switches, and circuit breakers are installed according to specifications.
- Tests electrical components, such as wiring, switches, and relays, using testing instruments, and replaces faulty components, using hand tools.
- Conducts routine preventative maintenance according to established guidelines and schedules.
- Ensures that Cavco products meet defined specifications
- May train customers in operation of equipment.
- May repair faulty printed circuit boards.
- May be on-call and perform emergency repairs during off-business hours.
- Ability to travel, with occasional out of town overnight travel.
- Travel to Millersburg Oregon to interview with our Service Manager and our General Manager and tour the Cavco Factory to gain knowledge about our products and the homes we build.
MINIMUM QUALIFICATIONS
- High school graduate with some college preferred
- 2 - 4 years previous relevant, related experience
- Demonstrate the ability to anticipate and solve practical problems or resolve issues
- Demonstrated in-depth customer service history
- Effective ability to communicate orally or in written form effectively with co-management, internal, and external customers
- Experience operating a van or box truck.
- Ability to work in a fast-paced environment
- Ability to work independently and with others
- Ability to multitask
- Professional Appearance is mandatory
- Attention to detail
- Must have a valid state driver's license.
- Must maintain a clean and insurable driving record throughout employment, as defined by company vehicle insurance standards.
- Must pass a drug screen and DOT physical
- Must pass a background check
- Other Duties As Assigned